Customer service agents
Answer customer questions around the clock on your website, WhatsApp or email, and hand over to a person when they should.
An AI agent is software that can read a request, decide what to do, and use your tools to do it — answer a customer, update the CRM, draft a quote, chase an invoice. We build agents on Claude and GPT that connect to your real systems, with every action logged so non-engineers can see exactly what it did and why.
// 01 — What you get
Answer customer questions around the clock on your website, WhatsApp or email, and hand over to a person when they should.
Triage email, chase invoices, update records and draft replies for a person to approve.
Ask the right questions, score the lead and book it into your calendar or CRM — even at 11pm on a Sunday.
Read a request, apply your pricing rules and return a quote in seconds instead of hours.
CRMs, inboxes, spreadsheets, databases, WhatsApp and Telegram — via APIs and MCP, not copy-paste.
Queues, retries, spending limits and a readable trace of every decision. Anything risky waits for human approval.
// 02 — Who it's for
// Tools we use
Senior-level engineering on every line, weekly demos, staging from week one — and when it's paid off, the code and accounts are yours.
// 03 — Live work

An autonomous business agent ("Syn") that runs on Telegram and WhatsApp — triages email, chases invoices, posts social content and qualifies leads for small business owners.

A built-by-operators automation platform: scans freight exchanges, prices quotes, dispatches drivers and clears the inbox so haulage owners stop running point on every job.

A full logistics platform for a UK courier: an operations admin dashboard plus a client panel, live radius-and-velocity tracking integrated end-to-end, an automatic price-quote engine, and a CX automation agent that handles customer queries around the clock.
// 04 — Pricing
Single-purpose agents
Quoted per project
fixed written estimate within 48 hours
Multi-channel agent platforms
£20,000+
milestone-based payments, agreed up front
Every project starts with a 50% deposit. On projects over £3,000 the remaining 50% can be split into three monthly instalments at no extra cost. See full pricing.
// 05 — How it works
Free 30-min call
We get to what you actually need — not just what's in the email.
Written estimate
Deliverables, milestones and a fixed price. No surprises later.
Build in the open
Weekly video demos, a shared board and a staging link from week one.
Launch & hand-over
We deploy, transfer ownership to you, and fix any bug free for 30 days.
// 06 — Questions
A chatbot answers questions. An agent can also take actions — look up an order, update your CRM, send a quote, book a call — using the tools and permissions you give it. That's where the time savings come from.
Only with guardrails, which is how we build them: limited permissions, spending and rate limits, human approval for anything risky, and a full log of every action. You decide what it's allowed to do on its own.
Mostly Anthropic's Claude and OpenAI's GPT models, chosen per task for quality and cost. Your data goes through the providers' business APIs, which don't use it to train their models by default.
A single-purpose agent — say, one that answers customer emails or produces quotes — is scoped and priced per project. Larger agent platforms across several channels start at £20,000. Send a brief and you'll get a written number within 48 hours.
Running costs are the AI provider's usage fees plus hosting — usually small next to the hours saved. We estimate them up front and set usage limits so there are no surprise bills.
// Next step
Tell us what you need. Get a written estimate in 48 hours.
Free 30-minute call · no obligation · a founder replies, not a sales rep.